Intelematics, a leading provider of emergency call (eCall) and connected vehicle services across Australia and New Zealand, has connected its one millionth vehicle.
Media release
BYD partners with Intelematics to deliver advanced vehicle safety in Australia
BYD Sealion 8 adopts advanced eCall technology.
Leading new energy vehicle manufacturer BYD has partnered with connected vehicle technology provider Intelematics to deliver advanced eCall capability for Australian drivers.
The partnership sees Intelematics’ connected car platform – which powers eCall including Automatic Collision Notification (ACN) and SOS button capabilities1 – integrated into the recently launched BYD Sealion 8. The technology will be progressively rolled out across future BYD models.
Intelematics’ platform combines intelligent in vehicle technology with around the clock human support to enhance driver and passenger safety in the event of a crash. By automatically transmitting critical crash data, the system helps ensure assistance can be dispatched faster, with a clearer understanding of crash severity for first responders.
The partnership will maximise the possibility for new BYD models to meet ANCAP 2026 'post-crash' safety requirements, which encourage vehicles seeking a five star safety rating to have an eCall system.
Going beyond ANCAP’s minimum eCall standard, which requires transmission of the vehicle’s GPS location and voice-to-vehicle assistance – BYD’s eCall system will deliver enhanced car crash data, including:
- airbag deployment and airbag location
- number of occupants in the vehicle
- vehicle impact zones
- vehicle speed and direction of travel.
Stephen Collins, Chief Operating Officer, at BYD.
Stephen Collins, Chief Operating Officer, at BYD, said: "Partnering with Intelematics is a key step in our commitment to deliver a complete ownership experience to Australians. By integrating advanced eCall technology, we are strengthening customer trust, meeting safety expectations, and reinforcing BYD’s position as a brand known for innovation."
Rob Finney, General Manager at Intelematics, said: "This partnership combines our advanced eCall technology with 24/7 human support, delivered through a platform designed specifically for Australian and New Zealand conditions.
"By providing richer crash data – from airbag deployment and impact zones to occupant count – we support emergency services with clearer information, helping ensure the right help reaches the right place when it’s needed. It’s local capability working alongside global vehicle innovation to improve safety outcomes and confidence for BYD drivers across Australia."
Intelematics supports more than 950,000 connected vehicles across Australia for major automotive brands including Toyota, Lexus, Hyundai, Mitsubishi and Genesis. Intelematics delivers connected vehicle services and safety technology through its locally operated platform, helping automotive partners provide reliable support for Australian and New Zealand drivers.
About Intelematics’ connected vehicle platform
For more information about Intelematics’ eCall service, visit: https://www.intelematics.com/connected-vehicle/automotive-safety/ecall.html
Media contact
Simon Hunter
Tell the World
E: simon@telltheworld.com.au
T: 0477 319 714
A look inside the BYD Sealion 8, from its panoramic glass roof to the large central touchscreen and black leather seating.
The red-lit SOS button (eCall) on the BYD Sealion 8’s overhead console connects occupants to emergency assistance at the press of a button.
1 Legal Disclaimer: The eCall Intelematics safety system operates only when the vehicle has an active and available mobile network connection. System functionality may be limited or unavailable in areas without mobile coverage, during network outages, or if the vehicle’s connectivity is otherwise impaired. The driver remains responsible for complying with all road safety laws and ensuring that emergency services are contacted by alternative means when necessary.
